Welcome to Fruit Tree Home’s FAQ section! We’re here to help answer your questions about our plants, shipping, and more. If you don’t find what you’re looking for, please don’t hesitate to contact our team.

Our Products

What types of plants do you specialize in?
We specialize in a wide variety of fruit-bearing plants including apples, apricots, berries of all kinds (blackberries, blueberries, cranberries, etc.), cherries, currants, figs, grapes, goji berries, honeyberries, and many more. We also offer espalier trees and hops for the dedicated gardener.
Are your plants suitable for beginner gardeners?
Absolutely! We offer plants for all skill levels, from novice to expert. Each plant comes with specific care instructions to help ensure your gardening success.

Ordering & Payment

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is there a minimum order amount?
There’s no minimum order amount, but orders over $50 qualify for free shipping!

Shipping & Delivery

How long does it take to process and ship my order?
We take 1-2 business days to carefully prepare your plants for shipment. We package each plant with extreme care to ensure it arrives healthy and ready to thrive.
What shipping options do you offer?
We offer two shipping methods:
– Standard Shipping ($12.95) via DHL or FedEx: Arrives within 10-15 days after dispatch
– Free Shipping (orders over $50) via EMS: Arrives within 15-25 days after dispatch
Where do you ship?
We ship almost anywhere worldwide! Unfortunately, we cannot ship to some parts of Asia and particularly remote regions due to customs restrictions.
How are the plants packaged for shipment?
We meticulously package each plant with sufficient moisture and protection to ensure they travel safely from our nursery to your garden. Each shipment includes specific instructions to help your plants settle into their new home.

Returns & Guarantee

What is your return policy?
We stand behind the quality of our plants. If you need to return any item, please contact us within 15 days of receipt, and we’ll gladly assist you with the process.
What if my plant arrives damaged?
We take great care in packaging, but sometimes shipping can be rough. If your plant arrives damaged, please contact us immediately at [email protected] with photos of the damage, and we’ll make it right.

Plant Care

Do you provide planting instructions?
Yes! Each plant comes with specific instructions to help them settle into their new home. We want you to have success growing delicious fruit in your backyard.
When is the best time to plant fruit trees?
This varies by plant type and climate, but generally early spring or fall are ideal planting times. Our care instructions provide specific guidance for each plant variety.

Still have questions? Our passionate team is always ready to help! Contact us at [email protected]

Happy Planting!
The Fruit Tree Home Team