Privacy Policy

At Fruit Tree Home, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, fruittreehome.com, or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless and personalized gardening experience. The types of data we collect include:

• Personal Information: When you place an order or create an account, we collect your name, email address, shipping address, and payment details (e.g., credit card information processed securely via encrypted gateways).
• Transaction Data: Details about your purchases, order history, and payment methods (e.g., Visa, MasterCard, JCB, PayPal).
• Technical Data: Information such as your IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
• Communication Data: If you contact us via email (e.g., [email protected]), we may store your messages and responses.

2. How We Use Your Information

We use your data to enhance your experience with Fruit Tree Home, focusing on convenience and security:

• To process orders, arrange shipping, and provide customer support.
• To improve our website, product offerings, and services based on user preferences and trends.
• To send updates about orders, promotions, or gardening tips (only with your consent).
• To ensure transaction security and prevent fraud.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share data with:

• Service Providers: Trusted partners who assist with payment processing (e.g., PayPal), shipping (e.g., EMS for orders over $50), and website functionality. These providers are bound by confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights, we may disclose information to authorities.
• Global Operations: As we serve customers worldwide (excluding Asia and some remote areas), data may be processed in the US or other regions with adequate privacy protections.

4. Data Storage and Security

Your security is our priority. We implement measures to protect your data:

• All payment transactions are encrypted using secure gateways, and we do not store full payment details on our servers.
• Data is stored on secure servers with limited access, and we retain information only as long as necessary for business or legal purposes.
• While we strive for maximum security, no online method is 100% secure. We continuously update our practices to safeguard your information.

5. Your Rights

You have control over your data:

• Access and Correction: You can review and update your personal information through your account settings.
• Opt-Out: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link.
• Data Deletion: Request deletion of your data by contacting us, subject to legal obligations.
• Consent Withdrawal: Withdraw consent for data processing where applicable.

To exercise these rights, email us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience:

• Functional Cookies: Remember your preferences and cart items.
• Analytical Cookies: Help us understand how users interact with our site (e.g., via tools like Google Analytics).
• Advertising Cookies: Display relevant ads based on your interests (you can manage settings in your browser).

You can disable cookies through your browser settings, but this may affect site functionality.

7. Changes to This Policy

We may update this policy periodically to reflect changes in practices or laws. The revised version will be posted on our website with the updated date.

8. Contact Us

Thank you for trusting Fruit Tree Home with your gardening journey. We are dedicated to nurturing your privacy as we help you cultivate your dream garden.

Happy Planting!
The Fruit Tree Home Team